Automation and accessibility. If I were to choose two of the most important characteristics in digital transformation for businesses today, these two would be it. Automation and accessibility.


While automation may come as a no-brainer, accessibility might leave you wondering what I mean. This feature is what holds the future of business intelligence. Automation needs little explanation. As data collection methods become more sophisticated, so does the analytics of that data. Automation in collection, analysis, and even acting upon the information is the obvious advancement. It removes dependencies for data-based decisions.
The benefits of technology assisted intelligence have enhanced our lives for quite a while now. Early on, it began as a luxury reserved for the computer science literates. Anyone who wanted to enhance their business decisions with technology-fueled analytics, needed to hire a tech-savvy analyst, or two, or three. The analyst would devise a system to gather and analyze the data. Then she would make the data presentable and digestible for the business decision maker.As time goes on, the frustration of having a middle-man to interpret technology-assisted intelligence fueled innovation.

Simplification of user experiences to accommodate non-technical decision-makers came out of this frustration. In other words, user experiences are trying to make the intelligence digestible–accessible to every user.For business intelligence solutions, accessibility of information to a broader audience of users proves indispensable. Accessibility brings relevance to business users. Relevance brings more usability. While automation is already underway as a natural progression of robust digital transformation, let’s keep an eye towards maintaining accessibility so we remain relevant.