dbSeer Delivers Advanced Data Integration Platform to Authority Brands for Superior Business Analytics

dbSeer Delivers Advanced Data Integration Platform to Authority Brands for Superior Business Analytics

Authority Brands approached dbSeer to integrate CallCap’s data with other richer data sets to deliver
superior analytics for managing their business.

The challenges they faced were two-pronged:

• The amount of time it took to upload, export and share large data files was inefficient, and the operations team received updates only on a weekly basis, which hindered timely decision-making.

• There was a need to create and track advanced metrics, such as “calls answered,” “bookable calls,” “calls booked,” and “calls converted,” while comparing franchisee performance across different campaigns and various time periods.

Download our case study below to learn more!  

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